Maintenance in progress: The My Account portal and one-time payment pages are temporarily unavailable while we upgrade our systems. We expect service to be restored by Thursday, September 17 at 5:00 PM Central time.
We're performing planned maintenance on the My Account portal and online payments. Both will be back shortly, and your electricity service is not affected in the meantime.
This maintenance won't cost you anything or put your service at risk. If your due date falls inside this window, it will not count against you.
We can't process payments during the maintenance, including over the phone. As soon as the portal is back you'll be able to pay as usual, and there's nothing you need to do before then.
Our team can still answer questions about your account, though we won't be able to take a payment until maintenance is complete.
Monday–Friday, 7am–7pm Central
